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Track my order or return
- Order numbers can be found in your confirmation email. 
- A confirmation email is sent as soon as your order ships. 
- Track your delivery progress using the Order and Return Tracker. 
Returns and exchanges
- Products can be returned for a refund or exchange within 90 days of purchase. 
- Shipping for returns is free for eligible countries. 
- You can exchange products for different sizes or colors of the same model. 
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