During checkout, we'll provide an estimated delivery date based on the delivery service and delivery address.

You'll receive a shipping confirmation email with tracking details and carrier information as soon as your order leaves our warehouse.

We’re sorry you're still waiting for your order. No one likes waiting longer than they have to for new gear. You can get in touch with our Happiness Delivery team through the Contact Us form on our website, and they'll investigate the details of your order's whereabouts. In the meantime, if you have not already, visit our Order Tracker for the latest update on your order.

Your refund will be issued after our warehouse team has received your return and checked in and verified the items. This process can take up to 14 business days. You will receive a confirmation email when the refund has been processed, and it will then take an additional 2-5 business days for the funds to be reflected back to your original payment method. We appreciate your patience while we work to process your return.