Onward™ is On's US-based re-commerce platform – a place where you can shop and trade in gently used On gear. The goal of Onward™ is simple: To extend the life of our products and keep them out of landfill for as long as possible. Onward™ works by enabling you to trade in On shoes and apparel that you no longer want or need – while shopping pre-loved gear from other On fans. For every successful trade-in, you'll receive a credit towards your next purchase. (And on and on it goes.) Curious? Click here to explore Onward™.

Onward™ gear is available exclusively at onward.on.com for U.S. residents only. We're working on launching Onward™ in more countries in the future, so stay tuned.

Every year, millions of tons of clothing and shoes end up in landfill. But by extending the life of our gear, we can also reduce its carbon, water and waste footprint. Moreover, re-commerce platforms like Onward™ allow you to get your hands on high-performance, high-quality gear for less. What's not to love?

We've got you covered. Check out our dedicated Onward™ FAQs for more information about trade-ins, returns, shipping and more.

By sending us your shoes when you're done with them, you're helping keep them out of landfill when they still have life to give. Choosing to shop pre-owned gear also means reducing the demand for first-hand products. In turn, this helps us minimize our use of water, energy and other resources.

Onward™ is part of the On team, but they have their own customer service team to help with any purchases made. If you need assistance, reach out to their Happiness Delivery team via their Contact Us form.