The Cyclon™ Program
We're on a journey towards circularity, and Cyclon™ is our first step. It's our circularity program for high-performance products that are designed to be recycled. We produce them. People use them. And once they are worn out, we turn them into something new. Think: Run. Recycle. Repeat.
Circularity, or a circular economy, is an economic system based on the reuse and regeneration of materials or products. It gives us the tools and power to tackle the root causes of global challenges, such as climate change, biodiversity loss, waste, and pollution. Increasingly based on renewable energy, it is driven by design to eliminate waste and pollution, circulate products and materials, and regenerate nature. Distributed, diverse, and inclusive, it also provides opportunities for better growth, and can scale fast across industries to provide the resilience and solutions people are calling for.
We’re building a fair and inclusive future, driving progress on circularity and renewable materials. Cyclon™ takes us one step closer.
The Cyclon™ program currently includes four products: the Cloudneo, the Cyclon-T, the Cloudrise Cyclon and the Cloudeasy Cyclon.
No. All Cyclon™ products are designed to be recycled. We need them back, once they're worn out, to keep materials in use. Think of it as a team sport. We need your help to continue our journey towards our circular goals.
The Cloudneo, Cloudrise and Cloudeasy Cyclon are only available via subscription. You subscribe, run in them until you can't anymore, and after 6 months you can request a new pair or swap them out for another Cyclon™ style. Then, you send back the old ones. And voilà. You can also test drive the Cyclon™ life with the Cyclon-T. You buy it. And send it back to us once it’s worn out and ready to be recycled. (No subscription necessary.)
After 6 months, you'll receive an email asking if you're ready to recycle and request your next product. But we encourage you to use your Cyclon™ shoes for as long as possible. (Even if we recycle the product, the less often we do it, the better.) The Cyclon-T is different as it's a one-off purchase. Once you are done with it, you can send it back to us, and we will recycle it (without its label).
Cyclon™ is currently available in 34 countries worldwide: Andorra, Austria, Belgium, Bulgaria, Canada, China, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Ireland, Japan, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, the United Kingdom and United States.
Logistics play an important role in determining how a product gets distributed, but also how it gets shipped back for recycling. Cyclon™ is live in areas where key warehouses and systems allow us to establish circular practices and build systems that are efficient. Sign up to the newsletter if you want to stay updated for future expansion in other regions.
We envision a future where all of our products are made to be recycled. The Cloudneo, the Cloudrise Cyclon, the Cloudeasy Cyclon and Cyclon-T are our first steps, but we see potential in expanding the range.
Cyclon™ takes us one step closer to a better future, but when it comes to sustainability, we're putting change in motion. The Cloudsurfer, Cloudsurfer Trail and Cloudeclipse use an innovative dope dye tech to reduce water waste during production. While the Pace collection is our first apparel line which features CleanCloud® polyester. This innovative fabric contains 20% recycled carbon emissions, which replace the same amount of virgin fossil-based materials.
We're pioneering technologies to create a positive impact for our people and the planet. Our dream is to create high-performance products with the lowest possible footprint – all Swiss-engineered in the On Lab. But sustainability isn't only about engineering better products; it's about giving used ones a second chance. That's where Onward comes in. Available only in the US, our re-commerce platform allows you to give gently used products a second chance. Want to learn more about our sustainability initiatives? Check out our latest Impact Report and explore our Sustainability Page.
Simply put, they're designed to be recycled. With circular products, we aspire to minimize waste and reduce our impact on the environment. But our sustainability efforts don't start and stop with these showstoppers. We’re making better, conscious decisions across our business. Discover all the ways we're driving change by checking out our sustainability page.
When it comes to the Cloudneo and Cloudrise Cyclon, we don't currently have plans to release other colorways. The lack of color isn't just an aesthetic choice. It makese it easier for us to recycle and reduce our impact from the dyeing process. However, the Cloudeasy Cyclon, has a different recycling method. This gives us a little more flexibility with color.
1. Maybe don’t. Be proud of the miles you’ve crushed. 2. Prep the shoe. If you can’t resist the urge, remove the laces and inner sole. 3. Brush it. Gently scrub out loose dirt with an old toothbrush. 4. Easy does it. Use a mild detergent. NO BLEACH OR SOFTENER. 5. Temp drop. Set your washer to a cold, delicate cycle. (Remember: the colder, the more sustainable.) 6. Air it out. Remove the shoes, and air dry before you insert the laces and inner sole. 7. Repeat. Actually, don’t. In a matter of months, you’ll get a fresh pair.
No. The bio-based materials in the Cloudneo, Cyclon-T and the Cloudrise Cyclon do not make products biodegradable. Bio-based products are derived from plants and other renewable agricultural, marine, and forestry materials. They provide an alternative to conventional petroleum derived products.
Once Cyclon™ subscribers return used shoes to us, we collect them until a sufficient volume is reached for efficient recycling. For the Cloudneo, we have reached that threshold and have started recycling used products as of August 2024. For the Cyclon-T, the Cloudrise Cyclon and the Cloudeasy Cyclon shoes, we have not collected enough used products to start recycling.
Subscription
We took circularity a step (or leap) forward and turned to a subscription model to keep materials in use. Through a subscription model, we ensure we meet the needs of our Cyclon™ community, and get the products back too. We have opened up a completely new business model in the sports industry. This is a great opportunity to educate our consumers about circular economy, but this is just the start. We aim to learn from our own DTC channels first, before we offer the model in other channels.
Ok, let’s break it down. We're on a journey towards circularity, but the process is pretty straightforward. There are two main steps: Step 1: Subscribe, create an account and add in your personal details (shipping address, credit card details, etc). Step 2: We ship your pair of Cyclon™ shoes, and we start charging the subscription fee to your card. After this, the cycle continues. Run your heart out. After 6 months, check to see if the shoes are worn out. Then, request your next pair or swap for another Cyclon™ style. Return the old ones to us, and we'll use the recycled material to make something new. Easy.
You can cancel within the first 30 days of your subscription, but after that, you'll be locked into the subscription for a minimum of 6 months. After the first 6 months, you will be able to cancel at anytime.
You will be able to swap your Cyclon™ shoes at the end of each cycle. (So when your shoes are worn out.) Once you receive your recycle reminder, you will be able to login and decide if you want to request a new pair or swap for another style. Only the shoes that are part of the Cyclon™ program are available for this feature: Cloudeasy Cyclon, Cloudrise Cyclon, Cloudneo. The Cyclon-T does not qualify since it's only a one-off purchase.
Yes. If you would like to use two Cyclon™ subscription products at the same time, you will need to purchase two separate subscriptions.
To subscribe, follow this link: https://www.on.com/collection/faq/cyclon. Hit the “Subscribe” button to get your hands on the future of running.
If you move to a new country, please use the Contact Us form to notify our Happiness Delivery team. We'll talk you through the next steps.
So, you've signed up and we've shipped your shoes. Next up: - Receive your parcel. - Before heading out, try the shoes on indoors, and check if the size is right. - Then, run until you can't run anymore. - When you need to recycle your worn out shoes, log into your customer account and let us know if you'd like that same pair or want to swap for another Cyclon™ style. - We'll ship you a new pair of Cyclon™ shoes. - Take your new shoes out and put your old ones into the Cyclon™ bag or any box. Slap on the return label and send them back to us. - Head out for another run.
Through subscription, we make returning Cyclon™ products easier. We're on a mission to use fewer virgin materials, so we need the shoes back to keep making new things out of the recycled material. But if you really want to purchase a high-performance shoe, then you've come to the right place.
You can cancel your subscription within the first 30 days for a full refund. Simply log into your customer account, click on ""cancel plan,"" and return them to us in the Cyclon™ bag or box. Shoes must be unworn, and you should return them within 30 days of the cancellation to get your refund. Remember: we're on a circular journey to reduce our impact on the environment.
At the moment, we only accept credit card payments. This ensures that managing your subscription is as simple as possible.
You will be charged the monthly subscription fee as soon as your order ships from our warehouse. After that, you'll be charged the monthly subscription fee every 30 days.
Yes, you can always make the changes directly in your account subscription overview page.
Recycling and circularity
It means to send back your worn out Cyclon™ gear, so we can keep recyclable materials in use. In the case of the Cyclon™ shoes, (which are only available via subscription), when you request to recycle, you also order your next pair of shoes or swap for another Cyclon™ shoe style. In the case of Cyclon-T, you do not get a new t-shirt once you recycle.
If you're happily subscribed to Cyclon™, your shoes are worn out, and you need a new pair, you can request to recycle via your account. You'll be able to order a new pair or swap for another Cyclon™ shoe. And we'll email you a return label. If you decide to cancel your subscription, then you must return the shoes, within 30 days of purchase, to get a refund. We'll email you a return label. If you don't get the sizing right, but would like to remain subscribed, you can exchange the product for the size you need, within the first 30 days of your subscription. We'll email you a return label.
Once we receive your Cyclon™ gear, we’ll take the recyclable materials and make new things out of it. When it comes to the Cloudneo, the Cloudrise Cyclon and the Cyclon-T, we grind down the recyclable material to make new shoe parts out of it – like Speedboards®. This is called mechanical recycling. The Cloudeasy Cyclon™ is a bit different. We separate the upper from the bottom unit and use fiber-to-fiber recycling to turn the used upper into new yarn for other uppers. Then, we grind down the shoe's bottom unit and send the material to partners who create new products out of it. All in all, the goal stays the same: to keep materials in use. You can learn more about the recycling process here.
First, log into your customer account. A countdown will show you how many days you have left to recycle. If the number is 0, and your shoes are worn out, you're ready to go. Click on ‘recycle’ and we will ship you a new pair of Cyclon™ shoes. In the next 24 hours, you'll receive a return label via email. When your new order arrives, place your old pair of Cyclon shoes in any packaging. Stick the return label to the outside of your packaging. Drop your parcel off at the postal service listed on the label. Our Cyclon™ circularity program is powered by people like you, so thanks for helping our gear live on (and on). Living in Andorra, the Channel Islands, St. Helier, Malta, Cyprus, Gibraltar or the Balearic Islands? Recycling processes may vary. Check our FAQ for details on your region. If you have any questions, feel free to reach out to our Happiness Delivery team.
The main purpose of Cyclon™ is to reduce our impact by creating a circular system, so products can be returned and recycled to keep materials in use. We want to reduce the amount of products that end up in the landfill. If you cancel your subscription or you request a new pair of Cyclon™ shoes and don't return your old one, we'll assume the product is going to end up in the landfill at some point. For this reason, shoes must be returned to us within 30 days of the cancellation confirmation date to avoid being charged a fee of 100 USD or 115 CHF (or other currency equivalent). For all details, see our Cyclon™ return and cancellation policies.
Sorry about this. We're still working to fine-tune supply and demand for our sizes. We'll pause your subscription, and as soon as we receive your size in stock again, we'll send you an email to let you know. Your subscription will be unpaused as soon as we ship out your new pair.
We're looking into usage-based recycling for the future. For now, if you go through the shoe faster than every six months, just log into your customer account and check if you are eligible to recycle. Every step in a Cyclon™ shoe, is one step less in a non-circular shoe.
Returns and exchanges
All Cyclon™ products are returnable within 30 days of purchase or subscription. If you'd like to return your Cyclon™ shoes, simply log into your customer account, click on ‘cancel plan’, and return them to us in their original packaging. Returns can only be processed for a complete refund if they're sent back within 30 days of purchase and if the shoes are in original condition. Read: No wear or tear. If you'd like to return your Cyclon-T, fill out the return form, and we'll provide a return label. Then, place it in its original packaging, apply the return label and send it back. Simple.
Yes, definitely. You can exchange for a new size in the first 30 days*, as long as the shoes are still in original condition – meaning unused, undamaged, clean and in the original packaging. Simply log into your customer account, request an exchange and return your Cyclon™ shoes to us in their original packaging. Please note that it's only possible to exchange sizes for the shoe you subscribed to.
An exchange is when you need a different size, like with any other On order. We simply swap the shoes received for the shoe size you need. You can do this within the first 30 days of your subscription or when it's time to recycle and request your next pair.
If you have an issue with the quality of your Cyclon™ shoes, please log into your customer account and click on ‘Warranty’. Our team will take care of your request and evaluate your case as soon as possible.
Cloudneo
The Cloudneo is a high-performance road running shoe. Featuring over 90% recyclable and over 50% bio-based materials, it's the first shoe in our Cyclon™ circularity program. Most importantly: It's only available via subscription.
The essential stats of the Cloudneo: Weight: Approx. 255 g Heel Drop: 9 mm Stack Height: 33 mm Support: Neutral More information can be found on the Cyclon™ page.
Yes, this shoe is made for road running. Fast. The Cloudneo is designed for high performance at high speed, whether you’re prepping for your next marathon or racing on the road. (Emphasis on road. The Cloudneo is not a trail running shoe or hiking shoe. That type of terrain requires more grip and stability.) Over 50% of the shoe is made from high-performance bio-based materials derived from castor beans. The upper is minimal, breathable and pretty much unstoppable. For the sole, we used a groundbreaking new engineering process to create a unique foam that returns energy like our teammate Roger (yes, that Roger) returns second serves. Cloud elements cushion your landing before firing you into a seriously powerful push-off. If you were looking for proof that sustainability doesn't mean less performance ability, well, look no further.
The Cloudneo is engineered with superior quality materials for unmatched elite-level performance – like our pinnacle Helion™ HF hyperfoam. And it’s over 90% recyclable. It comes with all the ingredients that form On’s signature running sensation. It’s lightweight, comfortable, cushioned and responsive all at the same time. But there’s a whole lot more to this incredible shoe. Check out its product page to learn more.
The Cloudneo is engineered from two types of high-quality, high-performance polyamides. The 98% bio-based upper is engineered from PA11, a polyamide derived from castor beans. The bottom unit is engineered from an equally high-performance polyamide compound called Pebax. Not only is the Cloudneo majority bio-based, it’s over 90% recyclable and exceptionally high performance.
The Cloudneo has been engineered with twin CloudTec® cushioning made from Pebax (that bio-based material we told you about)!
The Cloudneo fits true to size and can be compared to the fit of the Cloudflow.
The Cloudneo is manufactured in Zucca, Vietnam, like many of our other shoes. When you're on a mission to make a seriously amazing shoe, only the best will do. And our Vietnamese friends are serious shoe-engineering pros. You can find more detail about our factories and conditions here.
The Cloudneo bag uses a hook-and-loop closure. Just put your shoes in, close the flap and secure it nicely before mailing it all back to us.
Our Cloudneo bag is always the best choice. But if you are cancelling your subscription or can't seem to find yours, please return your shoes in any packaging and apply the return label, we've sent you by email.
Cyclon-T
The Cyclon-T is a 90% bio-based, high-performance running tee. Part of our Cyclon™ circularity program, it was designed to be recycled (without its tag), and takes us ones step closer to a better future.
The Cyclon-T can be purchased from our website and can be found here.
Unlike the Cyclon™ shoes, you can own the Cyclon-T. It is a one-off purchase. You cannot subscribe to it.
Over 90% of the Cyclon-T's fabric is bio-based from castor beans.
The Cyclon-T is over 90% bio-based and designed to be recycled (without the care label). Once it's totally worn out, please send it back to us. We will gather the recyclable components, grind them, and use them in new shoe parts. Run. Recycle. Repeat.
Cyclon™ is our first step on our circular journey. The Cyclon-T was designed to be recycled, but we need you to return it, so we can make new shoe parts out of it.
Yes! The high-performance PA11 fabric has sweat-wicking properties for the best of performance and sustainability.
Please don't. The average lifecycle of a t-shirt is usually longer than a performance running shoe. For this reason, we are not putting a time stamp on when you should send back the Cyclon-T. Instead, wear it until you can't anymore. Then (once it's totally worn out), send it back to us. Run. Recycle. Repeat.
First, fill out this form. Then, select "Cyclon™" and let us know that you are ready to send yours back. Our team will send you a return label, which you can place on any packaging and send back to us. (Don't forget the Cyclon-T.)
Cloudrise Cyclon
The Cloudrise Cyclon is an everyday running shoe. With over 90% recyclable content and over 40% bio-based content, it's part of our Cyclon™ circularity program. Most importantly – it's only available via subscription.
You can find the Cloudrise Cyclon on our website – or more specifically, here.
The Cloudrise Cyclon is engineered from two types of high-quality, high-performance polyamides. The 90% bio-based upper is engineered from PA11, a polyamide derived from castor beans. The bottom unit is engineered from an elite-level Helion™ Hyperfoam. Not only is the Cloudrise over 40% bio-based, it’s also over 90% recyclable.
Once we receive your worn out shoes, we gather the recyclable components, grind them, and use them in new shoe parts – like Speedboards®. Run. Recycle. Repeat.
The Cloudrise Cyclon is engineered with superior quality materials for unmatched performance. And it’s over 90% recyclable. It comes with all the ingredients that form On’s signature running sensation. And compared to the Cloudneo, it's got softer cushioning and a wider, more easy going fit. But there’s a whole lot more to this incredible shoe. Take a look at the Cyclon™ page to learn more about it's tech.
Yes, this shoe is made for everyday running. From 5Ks to 10Ks, it will be your next road running go-to. Over 40% of the shoe is made from high-performance bio-based materials derived from castor beans. The upper is minimal and breathable. And the midsole features twin CloudTec® technology to cushion your landing and power your take-offs.
While you can request to recycle at the 6-month mark, you can also extend your cycle until the shoe is worn out. The more you wear it. The better for the planet.
Cloudeasy Cyclon
The Cloudeasy Cyclon is our first lifestyle shoe in the Cyclon™ program. It's made with 28% recycled content. In fact, the upper is made with 100% recycled yarn, from PET waste that can't be conventionally reused. But most importantly, over 91% of the shoe can be recycled – 21% for new yarn and over 70% for other products.
You can find the Cloudrise Cyclon on our website. (Or more specifically, here.)
The shoe is made with just 15 parts. (That's half of the average industry standard.) – The upper knit is crafted from yarn made with 100% recycled polyester fiber. – The midsole is made with 40% bio-attributed EVA foam, from ISCC+ certified material from sustainable feedstock. – The TPU half-Speedboard® is 35% bio-based. And it's injected into the shoe's midsole to reduce waste. – And it's got On's unique CloudTec® at the heel for comfort you can trust.
The Cloudeasy Cyclon™ has a state-of-the-art recycling process. First, we separate the upper from the bottom unit and use fiber-to-fiber recycling to convert the upper into new yarn for other uppers. The bottom unit goes through mechanical recycling. We grind it down, and send it to our partners who create other products – like picnic tables. All in all, we stay true to our goal: to keep materials in use at the end of each lifecycle.
No, it's a lifestyle shoe.
It may look really similar to the original Cloudeasy, but this version was designed to be recycled. It takes us one step further on our ciruclarity journey. And it's proof of our commitment to innovation. In fact, here are a couple more things that set it apart: – The upper knit is crafted from yarn made with 100% recycled polyester fiber. – The midsole is made with 40% bio-attributed EVA foam, so 40% fewer virgin fossil fuels. – The TPU half-Speedboard® is 35% bio-based. And it's injected into the shoe's midsole to reduce waste. Together, these features make the Cloudeasy Cyclon one of our most advanced lifestyle shoes to date.
While you can request to recycle at the 6-month mark, you can also extend your cycle until the shoe is worn out. The more you wear it. The better for the planet.
I have more questions...
If you have questions not covered within our FAQs, please feel free to reach out with our contact us form.
We currently are unable to process subscription products and regular products together due to technical restrictions. In order to help keep track of your monthly billings and shipment, we currently keep the checkout process separate.
You can have multiple Cyclon™ subscriptions. You'll just need to check out separately for each one.